Shipping policy
Shipping Policy
Last Updated: September 11, 2026
This policy applies to orders placed through lineguardproducts.com. If you have questions about an order, contact us at support@lineguardproducts.com.
Where we ship
We currently ship to the 48 contiguous United States, the District of Columbia, and APO/FPO/DPO military addresses.
We do not currently ship to Alaska, Hawaii, US territories, or international destinations. We expect to expand our shipping coverage over time. If you are outside our current shipping area and would like to be notified when we can reach you, email us and we will let you know.
Shipping rates
- Standard: $8.00 flat rate. Free on orders of $99.00 or more.
- Express: $15.00.
Rates are calculated at checkout based on your order total. The free shipping threshold is applied to your order subtotal after any discounts.
Order processing
In-stock orders are prepared for shipment within two business days of being placed. Orders placed on weekends or US federal holidays are processed the next business day. You will receive tracking information by email once your order ships.
Pre-orders
Some items are offered for pre-order before inventory is available. Pre-order items are clearly marked as such on the product page.
When you place a pre-order, your payment method is charged at checkout, not at the time of shipment. The expected shipping timeframe is shown on the product page at the time you order.
If we are unable to ship your pre-order within the timeframe shown, we will contact you by email with a revised estimate. You may accept the new timeframe or cancel your pre-order for a full refund. You may also cancel a pre-order at any time before it ships by emailing us, and we will refund it in full.
If an order contains both in-stock and pre-order items, the entire order ships together when the pre-order item is available, unless you ask us to split the shipment.
Delivery times
Delivery estimates are provided by the carrier and are not guaranteed. Once a package is in the carrier’s hands, transit time is outside our control. Weather, carrier delays, and peak shipping periods can affect delivery.
Address accuracy
Please check your shipping address before completing checkout. We are not able to redirect a package once it has shipped. If a package is returned to us as undeliverable because of an incorrect address, we will contact you to arrange reshipment; additional shipping charges may apply.
Lost, damaged, or missing shipments
If your order arrives damaged, or tracking shows delivery but you have not received it, contact us at support@lineguardproducts.com within 14 days of the delivery date and we will help you file a claim with the carrier.
Returns
See our Returns & Warranty policy for information about returning a product.