Refund policy

Return & Refund Policy

Last Updated: September 9, 2026

Try LINEGUARD on your boat with confidence.

At LINEGUARD, we stand behind the quality and construction of our bird deterrent systems. We know that boat owners value reliability and trust. That is why we offer 30-Day Returns to ensure you are satisfied with your purchase.

30-Day Returns

Put LINEGUARD to work on your boat. If it is not right for you, you may return it within 30 days of receiving your order.

1. 30-Day Returns

If you are not satisfied with your LINEGUARD for any reason, you may return it within 30 days of receiving your order for a refund. Unlike many companies that only allow returns for unopened items, we encourage you to deploy the LINEGUARD on your boat to see the results for yourself.

To be eligible for a return:

  • The return must be initiated within 30 days of the delivery date.
  • The product must include all original components (the webbing system and any included hardware).
  • The item should not show signs of excessive wear-and-tear beyond what is expected from normal 30-day use.

2. Return Shipping & Fees

To make the process as streamlined as possible, LINEGUARD will provide you with a prepaid return shipping label.

  • Shipping Cost: The cost of the return shipping label will be deducted from your final refund amount.
  • Process: Simply contact our support team at support@lineguardproducts.com to request a label. Print the label, attach it to the original packaging (or a similar sized box), and drop it off at the designated carrier.

3. Damaged Or Defective Items

Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at support@lineguardproducts.com.

In the case of products that arrive damaged or defective, LINEGUARD will cover the return shipping costs or provide a replacement at no additional charge to you. We will request photos of the damaged unit, though!

4. 1-Year Limited Warranty

LINEGUARD guarantees its products for 1 year from the date of purchase to be free of material and/or workmanship defects. This warranty covers the structural integrity of the webbing and the deployment mechanism under normal maritime conditions.

  • If a claim is made involving one of our products, we reserve the right to replace a broken or defective product with a standard replacement product.
  • This warranty does not cover damage caused by extreme weather events (e.g., hurricanes), improper installation, or intentional misuse.

5. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

6. Refunds

Once we receive and inspect your return, we will notify you of the approval of your refund.

  • If approved, you’ll be automatically refunded on your original payment method within 5-10 business days.
  • Please remember it can take some time for your bank or credit card company to process and post the refund.
  • Note: Your refund will be the total purchase price minus the cost of the return shipping label.

7. Exclusions

Currently, all LINEGUARD products are eligible for our 30-Day Returns policy. There are no “Final Sale” items at this time.

Ready To Start A Return?

Email support@lineguardproducts.com and our team will help you get started.