Privacy Policy

1 Information We Collect

We collect information that allows us to process your orders and improve your experience.

• Order Information: Name, shipping address, billing address, email address, and phone number.
• Payment Data: Payment information is collected by our third-party processors. See Section 4.
• Device Information: IP address, browser type, and usage patterns collected via Google Analytics and Shopify cookies.
• User Content: Photos or social media handles you voluntarily provide to us for marketing purposes.

2 How We Use Your Information

We use your data to:

• Fulfill and ship your orders.
• Process returns and refunds.
• Communicate order updates and respond to customer support inquiries.
• Send newsletters and promotional materials (if you have opted in).
• Analyze website traffic to improve our product offerings.

3 Sharing With Third Parties

We do not sell your personal information. We share only the minimum necessary data with the following partners to operate our business:

• Ecommerce Platform: Our store is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our products to you.
• Shipping Carriers: We share your name and shipping address with carriers (e.g., USPS, UPS, FedEx) solely to facilitate the delivery of your LINEGUARD.
• Marketing Services: We use third-party email service providers to send newsletters. You may opt out of these communications at any time by clicking the "Unsubscribe" link in any email.
• Analytics: We use Google Analytics to help us understand how our customers use the site.

4 Payment Processing

All payments are processed through secure third-party payment gateways. LINEGUARD does not store or have access to your full credit card numbers or bank account details. Your payment data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

5 User-Generated Content & Social Media

If you provide photos of LINEGUARD in use, you may choose to include your social media handle or name for credit. By providing this information, you consent to its public display alongside your content. You may also choose to remain anonymous.

6 Your Rights & Choices

• Cookies: You can set your browser to refuse all or some browser cookies.
• Opt-Out: You can unsubscribe from marketing emails at any time.
• CCPA (California Residents): If you are a California resident, you have the right to request access to the personal data we hold about you and to ask that your personal data be deleted. We do not sell your personal data to third parties.

7 Children’s Privacy

LINEGUARD products and website are intended for use by adults (vessel owners). We do not knowingly collect personal information from children under the age of 16. If we learn we have collected such information, we will delete it immediately.

8 Security

We implement commercially reasonable security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9 Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons.

10 Contact Us

For any questions regarding this Privacy Policy or to exercise your data rights, please contact: support@lineguardproducts.com.